Your IT Department
Are you worried that if you change your IT platform it will either fail, or all get ‘too hard’?
It’s very common but here’s what should happen.
Your IT provider asks the right questions, migrates to the improved platform,
checks that everything is working, provides ongoing training and support, and you are able to
continue delivering your product or service without interruption.
And with improved productivity.
This is what happens when you deal with us.
IT Security
Is your business protected against IT security threats, around the clock?
Cyber security is one of the most important precautions a business can take. A cyber incident can impact a business significantly and no industry is immune. It’s not a matter of ‘if’, it’s a matter of ‘when’. We are focused on protecting you, and your business.
Evolve + Improve
Are your IT systems just not working the way you would like? Do you think, there MUST be a better way? You’re probably right.
If you think your IT is working against you, feels inefficient or even clunky, it’s time to talk to us. We take a common sense approach to understand your IT needs before we apply a considered and tailored approach to ensure your IT systems work for you and deliver to the needs of your business.
Digital Licence Verifier
Does your business currently collect customer drivers licence information? Did you know that there is a NEW digital licence app available?
The Queensland Digital Licence is here and now available statewide. If you have relied on sighting or photocopying drivers’ licences, you’ll need to prepare for these changes. You will be expected to collect only the personally identifiable information (PII) that is required AND store it securely.
Platform Management
Ensuring your IT is consistently supporting your business
Security, governance and compliance are key elements for your app launchpad. This means you reduce or even eradicate downtime, and are always in control. We make sure that we evaluate every area for simplified processes, and the best outcomes.
About Us
Australian owned and operated since 2002, Aliva delivers tailored technology /IT solutions and support to an ever-growing client base across Australia, New Zealand, PNG and Fiji. Our Brisbane-based team of experts support our clients around the clock ensuring smooth operations across our clients’ wide range of tech outputs and systems.
Working with businesses of all size, along with all levels of Education and Government, we have long-standing partnerships with industry-leading vendors, not to mention many happy customers.
Partners
Here’s what our clients say about us…
AMC Training & Consulting began a partnership with Aliva in January 2020. In a year of considerable difficulty and need to have more IT and internet support than ever, Aliva have been wonderful.
They helped us evolve through a challenging times when the business needed to have remote access, have online studies and increase our IT presence.
Their whole team of support people are AMAZING.
They go above and beyond, a respectful and provide prompt professional service. I am so grateful they have been there over the past 14 months.
St Andrews Toowoomba Hospital (SATH) partnered with and has been working with Aliva since late 2016. Throughout this time Aliva has helped and guided our organisation successfully through several large-scale Digital Transformation programs. Aliva has and is considered a valued partner in all aspects of our technology Journey and has never backed away from a challenge.
Whether we require hardware of consulting services, we have always been able to depend on Aliva to deliver the goods, in their support of our organisation. I couldn’t recommend them highly enough.
I have always found Aliva and their team to be highly responsive to our IT needs. Aliva have a great depth of knowledge of IT trends and have helped with reviewing the right solutions to meet our business needs. Their technical knowledge is very strong and recently assisted us with a major infrastructure project, reviewing options to ensure the solution would provide the right outcomes for the business.
We Work With
How Aliva solves your business challenges
To solve your business challenges, it only makes sense that we understand your challenges and your business first!
Unlike other technology businesses, we won’t try and fit you into a set solution, instead we listen and ask questions to get the full picture before designing a custom solution that will have you wishing you’d called us sooner.
Why Choose Us
Well for a start, we are one of very few MSP technology providers who have achieved both ISO27001 and ISO9001. What does that mean for you? It means that we have been independently audited and have come up smelling like roses. Our systems, knowledge, processes and people mean a better technology outcome for you overall.
Real People solving real problems in real time.
If the idea of calling an overseas tech support line makes you question whether you can live with the problem you are experiencing, you are not alone.
That’s why our IT support helpdesk is based in Australia. So you can easily speak to an Australian and get your IT problem solved as quickly as possible.
Get the advantage
of experts on your team.
